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Message Journaling Properties - Exceptions Settings

Exception Rules are intended to be used to override the General Settings, by either identifying message traffic to specifically journal or specifically ignore.

Each Exception rule can have as many as 4 variables to define and identify the target email traffic. These variables include To/From addressing components, subject text, attachment name or type, embedded URLs, and message body text. Each defined rule is compared to the eligible mail items and when a match is made, the mail item is either added to the journal stream or is ignored, as specified by the rule.

Exceptions should be primarily used to identify mail traffic to OMIT from the journal process, such as email alerts, scheduled reports, trusted information exchanges (technical forums) and selected users.

Exceptions CAN be used to select email traffic for journaling, but should only be used in this fashion if general journaling of Inbound SMTP, Outbound SMTP or Internal Exchange Mail is NOT specified in the General Settings properties.

• To generate a new Exception Rule: (online Help)
1. Click on the 'Create a New Rule' link
2. Input a rule name
3. Select the journal action (Archive or Ignore)
4. Select the desired Criteria and input the desired criteria values
5. Click on the <Add/Update> button to complete and activate the new rule.
• To modify an existing Exception Rule: (online Help)
1. Select a rule from the drop-down list
2. Modify the criteria selections and values as necessary
3. Click on the <Add/Update> button to complete the changes and activate the modified rule
• To use as existing rule as a template for a new Exception Rule: (online Help)
1. Select a rule from the drop-down list
2. Input a rule name
3. Select the journal action (Archive or Ignore)
4. Modify the criteria selections and values as necessary
5. Click on the <Add/Update> button to complete and activate the new rule
• To Delete an Exception Rule:
1. Select a rule from the drop-down list
2. Click on the <Delete Rule> link to remove the Exception from the list and the TTC server.

• Click on the 'Add to Favorites' icon at the upper right of the properties page add this dialog to your list of commonly accessed Properties pages

Message Journaling - online Help

Message Journaling Reports - online Help